This policy covers the “Swastik RMC” mobile application (Android package
com.swastikrmc.app) and the related web portal at
swastikrmcindia.com.
The app is an internal workforce tool. It is not a consumer product. Accounts are created and issued by Swastik RMC India to its own employees, drivers, site staff and authorised contractors. There is no public sign-up — you cannot register yourself for an account.
1. Who we are
Swastik RMC India (“we”, “us”, “the Company”) operates a ready-mix concrete business in Ahmedabad, Gujarat, India, and provides this application to its workforce to record and manage day-to-day plant and site operations.
Registered address: Nr. Maniben Sarkari Ayurvedic Hospital Campus, Opp. Civil Hospital Gate No. 8, Asarwa, Ahmedabad, Gujarat 380016, India.
2. Information we collect
2.1 Account information
When the Company creates an account for you, we hold your name, email address, assigned role (which determines what you can see in the app) and your password. You do not provide this data to the app yourself — your administrator enters it on your behalf.
2.2 Information you submit while working
The app exists to record operational activity. Depending on your role, the records you create are attributed to your account and may include vehicle and trip logs, diesel issue and sale entries, inventory requests and approvals, site manpower attendance, maintenance records, salary and advance records, and support tickets with their comments and status changes.
2.3 Device and technical information
We collect a push notification token for your device so the app can alert you to approvals, tickets and announcements assigned to you. We also record standard server logs (IP address, timestamp, requested URL) as a normal part of operating the service.
2.4 Permissions the app requests
The app asks for the following device permissions. Each is requested only when the related feature is used, and each can be declined — declining limits that feature but does not block the rest of the app.
| Permission | Why we ask for it |
|---|---|
| Camera | To capture proof photographs for approvals, material returns and task completion. |
| Photo library / storage | To let you attach an existing photograph to a request or task, and to save generated PDF reports to your device. |
| Location (while using the app) | To pin the exact position of a support ticket so the assigned person can navigate to it. Location is captured only at the moment you create or update such a ticket. The app does not track your location in the background and does not follow your movements. |
| Notifications | To deliver alerts about work assigned to you, approvals awaiting action, and company announcements. |
3. How we use this information
We use the information solely to operate the Company’s internal business processes, specifically to:
- authenticate you and enforce role-based access to the correct parts of the app;
- record, attribute and audit operational activity for accountability;
- route approvals, tickets and tasks to the correct person and notify them;
- produce internal operational and financial reports for management;
- meet the Company’s statutory record-keeping, accounting and payroll obligations.
We do not use your data for advertising, we do not build advertising profiles, and we do not sell or rent your data to anyone.
4. Sharing and disclosure
Your information is visible to authorised Swastik RMC India personnel whose role requires it — for example, a manager reviewing approvals or a supervisor viewing site attendance.
We share data outside the Company only in these limited cases:
- Service providers who operate parts of the system on our behalf: our hosting provider, Expo (Google-backed push notification delivery and app updates), and our WhatsApp messaging gateway used to send operational notifications and document links.
- Legal requirement: where disclosure is required by applicable law, a court order, or a lawful request from a government authority.
- Business transfer: if the business is merged, acquired or reorganised, records may transfer with it, subject to this policy.
5. Ticket links shared over WhatsApp
Some tickets are shared as a signed web link over WhatsApp so that a recipient can view and act on them without logging in. The link’s signature is what authorises access, so it should be treated as confidential and not forwarded. Anyone holding the link can view the ticket it points to.
6. Data retention
Operational records — trips, diesel entries, inventory movements, attendance, salary records and tickets — are business records of the Company and are retained for as long as the Company requires them, including to satisfy statutory accounting, tax and labour-law retention periods under Indian law.
Your account profile is retained while your account is active. When your account is closed or a deletion request is accepted, your profile and login credentials are removed as described in section 8, while the underlying operational records are retained as business records.
7. Security
Access to the app requires authentication, and each account is restricted by role so that a user sees only the functions their role permits. Session tokens are held in the device’s encrypted secure storage. Traffic between the app and our servers is encrypted in transit over HTTPS. Actions that change records are written to an internal activity log so they can be traced to an account.
No system is perfectly secure. If you believe your credentials have been compromised, change your password in the app immediately and inform your administrator.
8. Your rights and choices
Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may:
- Access the personal data we hold about you;
- Correct inaccurate details in your profile — contact your administrator;
- Change your password at any time from within the app;
- Withdraw device permissions at any time in your device settings;
- Request deletion of your account and associated personal data via our account deletion request page;
- Raise a grievance using the contact details in section 11.
Because this is an employer-issued account, deleting it removes your ability to use the app. Where the Company is legally required to retain a record, that record is kept even after account deletion — see the deletion page for exactly what is deleted and what is retained.
9. Children
The app is provided only to adults employed or engaged by Swastik RMC India. It is not directed at children and we do not knowingly collect data from anyone under 18.
10. Changes to this policy
We may update this policy from time to time. The revised version will be published on this page with a new “Last updated” date. Material changes affecting how your data is handled will also be communicated through the app.
11. Contact us
For any question, request or grievance regarding this policy or your personal data:
- Email: info@swastikrmcindia.com
- Phone: +91 95583 55262 / +91 99789 66342
- Post: Nr. Maniben Sarkari Ayurvedic Hospital Campus, Opp. Civil Hospital Gate No. 8, Asarwa, Ahmedabad, Gujarat 380016, India
We aim to respond to any request within 30 days.